Privacy Policy

At VIPGUESTSERVICE.COM we take responsibility regarding your privacy, very seriously. The information we request when making your reservation, is requested in order to book your service.

We will only disclose your personal information to third parties for the purposes of completing your booking through us, in order to provide you with the information or services you have requested, or with your explicit consent. We reserve the right to disclose your personal information to certain permitted third parties including members of our own group, trusted business partners and customers that use our spa management software.

We would again like to stress that, in accordance with US and Canadian personal data protection laws, strict security procedures are observed at VIPGUESTSERVICE.COM to prevent personal data misuse and unauthorized access.

Credit Card information

We will not charge your credit card. Your credit card information is only required to guarantee your booking and subject to the terms and conditions provided by the establishment you book your service at.

Your credit card information is sent to us through a secure server. We use the latest, most secure technology available, which encrypts all your personal and credit card details. The encryption method used is the industry standard "Secure Socket Layer" (SSL) technology. Our SSL certificate has been issued by http://www.geotrust.com.

Our servers and network are protected by firewalls against unauthorized access. This means we can guarantee that it is totally safe to send us your credit card details.

Your credit card information will be kept at VIPGUESTSERVICE.COM and only made available to the establishment you book your service at subject to the terms and conditions of their cancellation and no-show policies.

When does VIPGUESTSERVICE.COM send you emails?

After you have made a booking you will receive a confirmation message with all the information about your booking. You may take this confirmation to the service establishment as guarantee of the reservation.

Sometimes VIPGUESTSERVICE.COM may send feedback emails after your visit at an establishment. If you do not wish to give us your opinion, you can let us know and we will not request any further feedback.

If you have any suggestions or remarks about this privacy statement, please send an email to support@VIPGuestService.com.

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